Chatter reads your own pages, answers visitors in seconds, and passes anything it can’t settle to your team’s phone — with the reason attached. No scripts to write, no invented fees.
Two lines of code, or one WordPress plugin. Your own AI key, your own bill.
This page runs Chatter, and the assistant in the corner has read it. Ask it anything you would ask us — or tap a question here and watch it answer.
It answers from this page and inherent.com, with the source attached. Anything it can’t settle goes to the Inherent team’s phones — exactly what it would do on your site.
The setup is the same page you come back to: it opens on whatever still needs you.
One address. It sorts your site into what to read and what to skip — posts and news stay out — and you overrule any line.
It shows the seven things visitors ask about and which ones your site doesn’t settle. A sentence from you fills each.
Ask it what a visitor would. Approve what it gets right; correct what it gets wrong. Either becomes knowledge.
A checklist of what it needs — key, disclosure, the questions on the widget, the rules for your kind of business — each one click.
Most chatbots are a search box with a personality. Chatter is the front desk: it answers what it knows, says so when it doesn’t, and tells a person.
Every answer comes from your material with the source attached. Nothing close enough? It hands over rather than guess — and the question shows up on your Knowledge page as a gap to fill in a sentence.
A heads-up when a chat starts, then quiet while the assistant handles it. The moment it hands over, the push says who, what, and why — and the badge counts only what’s waiting on a human.
When a chat comes to a person, the app offers three short replies drawn from your site and the conversation — one that answers, one that asks, one that buys time honestly. Tap to edit, hold to send. A saved reply that fits comes first. The visitor sees nothing until you send.
Who is waiting and for how long, this week against last, and what the assistant knows — the four numbers that say whether it’s working.
Tell it you’re a law firm and which state, and it lists the rules that apply — AI disclosure, no legal advice, no attorney–client relationship, own-case questions to a person, New York’s advertising words — each with its source and a one-click fix. A checklist, not advice; confirm it with your bar. Read about Chatter for law firms →
Anthropic, OpenAI or Google — your key, encrypted, only the last four characters ever shown. The words it writes are billed to you at cost; Chatter is priced as software, not resold tokens.
Two lines on your site, or the WordPress plugin with a paste of your site key. Colors, logo and questions come from your account, so changing them later touches nothing on the site.
<script>window.chatterSettings = { publicKey: "pk_live_…" };</script> <script src="https://chatter.inherent.com/widget/loader.js" async></script>
Chatter is new; the people behind it are not. From the firms Inherent works with today.
“We love our new website! It's vibrant and beautiful thanks to Inherent. They have been fantastic partners and collaborators in the creation and implementation process.”
Jennifer TurgeonSpecial Events and Marketing — Musick, Peeler & Garrett LLP“Thanks to you and the Inherent team for everything. We loved working with you so much, we strongly recommended you to another firm.”
Michael DonnerPartner — Lubin Olson LLP“Everyone likes it… better yet so many people have commented on ‘how warm’ the site is, how nice to see attorneys as real people.”
Carol K. LeemonExecutive Director — SulmeyerKupetzBoth plans include every feature and everyone on your team. The difference is how many websites, and how much of Inherent’s time.
Trial first, card later. Cancel from the billing page any time.
No. It answers only from what you’ve given it and says where the answer came from. If nothing is close enough, it hands the visitor to a person instead of guessing — and you see the question so you can add the answer.
The visitor is told a person is coming. Your team gets a push that says who asked what and why it handed over. The thread waits in the app’s “Needs a person” list until somebody opens it — with three suggested replies ready, drawn from your site and the conversation, to tap, edit and send.
Yes — an API key from Anthropic, OpenAI or Google. It takes five minutes, the usage is billed to you at cost, and it means nobody else holds your key or marks up your tokens.
Chatter was built with law firms in mind. It discloses that it’s an AI, refuses to give legal advice or form a client relationship, hands “my case” questions to a person, and lists the rules for your state with a one-click fix. Treat that list as a checklist and confirm it with your bar.
Most firms are live in an afternoon: paste the site address, fill the gaps it finds, test a few questions, add the key, install the snippet or plugin.
Set up from one address. Answering on its own by the end of the day.
Start Free→